Returns & Exchanges
At Saint and Sofia, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn and unwashed items. Our streamlined process ensures that returning or exchanging your luxury essentials is as effortless as your style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Ship Your Items
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing